»Each customer has to have the impression of buying, not being sold to.«
To be a salesperson in one of the stores of Zlatarna Celje is not easy, and yet it is one of the most beautiful work positions in our company (apart from the designer, jeweller, etc.). It demands to constantly be in a good mood, to have the appropriate physical fitness, to be well mannered and to have excellent knowledge of all the details of the business. Only in this manner can a salesperson come across as professional, confident and thorough.
To be a successful salesperson at Zlatarna Celje is not merely about selling products displayed on the shelves regardless to who or how. A successful salesperson knows what type of customer stands before him/her and approaches the customer accordingly. To be a successful salesperson is to be a specialist in all areas, one to whom customers return for professional guidance, help in selection and efficient service.
What are you like? – Are you kind and open? – Are you willing to help and attentive? – Do you like sales? – Are you aware that your appearance, personality, attitude, way of communication can have a positive influence on a customer? – Are you eager to express praise or speak your opinion? – Do you try to discover the customer's expectations and desires? – Do you include the customer's needs when offering products? – Do you recognize the signal, which a customer gives, when wanting to say goodbye? – Can you conduct a business conversation so that a customer likes to return, without buying anything? – Do you desire customers’ referral to other people?
If you have answered all of the above questions with »yes«, you are already an excellent salesperson, who understands the broadness of the trade process.
P.S. In spite of all said, try to remain open in the future for all innovations, as you never know so much that you need not know more.
Would you like to become a successful salesperson at Zlatarna Celje? Write to us; describe your professional experience, abilities and knowledge. We expect you letters via regular post or email. In order to increase your possibilities for a personal interview, consider some tips in writing your presentation.